Refund & Return
2.1 Refund Eligibility:Refunds are only provided under specific circumstances outlined in our Refund Policy. Requests must be made within 10 days of services purchased.
2.2 Non-Refundable Services:Certain services, such as custom work and digital products, are non-refundable. Please refer to your contract for details.
2.3 Request Process:To request a refund, contact our support team at support@visionorganisation.com with your service details and reason for the request. We will review your request and respond within 4-5 business days.
2.4 Refund Processing:Approved refunds will be processed within 4-5 business days. The refund will be issued to the original payment method.
2.5 Changes to Policy:We reserve the right to update this policy. Changes will be posted on our website and will apply to future purchases.